This thread is resolved. Here is a description of the problem and solution.
Problem:
The client created a post category template that appears correctly in the default Spanish language but has layout issues in other languages. The translated version is missing several divs, causing the layout to be inconsistent with the default template.
Solution:
We resolved the layout issue by adjusting the block arrangement in the WPML Advanced Editor. Specifically, on the staging site, we moved the "WordPress Archive Output" block under the "Column" block and above the "WordPress Archive Loop" block. The client should replicate these changes in the English and French translations of the layout.
On the live site, we ungrouped the block items under the "WordPress Archive Loop" block, updated the translation layout, and cleared the SG cache. This adjustment made the layout in the English version consistent with the Spanish version.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
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This topic contains 9 replies, has 2 voices.
Last updated by Long Nguyen 2 months, 3 weeks ago.
Assisted by: Long Nguyen.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.