This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was unable to proceed with automatic translations on their website due to a conflict with the WP External Link plugin. Additionally, they had an issue with an unpaid invoice.
Solution:
We advised the client to deactivate the conflicting plugin, which resolved the issue with the page loading and allowed the automatic translations to proceed. For the unpaid invoice, we provided a direct link to facilitate the payment. If you're experiencing similar issues, we recommend trying to deactivate any recently installed or updated plugins that might be interfering with WPML's functionality. It's also wise to check if the problem persists by switching to a default WordPress theme like TwentyTwenty-One and deactivating all other plugins except for WPML and its add-ons. Remember to back up your site before making these changes.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
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This topic is split from https://wpml.org/forums/topic/homepage-link-sharing-mobile/
This topic contains 4 replies, has 2 voices.
Last updated by 1 year, 10 months ago.
Assisted by: Itamar.
