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This topic contains 11 replies, has 0 voices.

Last updated by Carlos Rojas 6 days, 14 hours ago.

Assisted by: Carlos Rojas.

Author Posts
April 28, 2026 at 8:55 am #17999089

clareQ

Within WPML I have gone to string translation -> "auto register untranslated strings" and then turned on "Untranslated strings that I encounter while logged in ". After that I have refreshed the page on the front end. In the past this used to pick up the filter checkboxe labels of a FacetWP filter. But now this is not working and these strings are not being detected.

April 28, 2026 at 9:39 am #17999308

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi there,
This is the ticket where we will continue working.

1.- I have set your next message private so you can securely share the access credentials to the site.

Please confirm you have created a full site backup that you can restore if necessary.

2.- Also, please provide a URL and let me know the strings you are trying to translate, so I can take a look at them directly.

Looking forward to your message.

April 28, 2026 at 6:34 pm #18000929

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi there,
Thank you very much for sharing the information requested.

Please use this email instead carlos.r@onthegosystems.com
This way, I will be able to use the 2FA.

I have set your next message private again so you can securely share the new access credentials 🙂

April 29, 2026 at 9:31 am #18002178

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Thank you very much for sharing the access information.

The strings you are trying to translate belong to a taxonomy named 'Academy Germany', which you can find in this URL: hidden link

In this case, the correct solution is to set this taxonomy as translatable and translate the terms. You can set the taxonomy as translatable in WPML -> Settings -> Taxonomies Translation -> Set 'Academy Germany (resource_academy_germany)' to 'Translatable'.

Then translate the terms in hidden link

I recommend you take a quick look at this guide that explains step-by-step how to translate a taxonomy using WPML: https://wpml.org/documentation/getting-started-guide/translating-post-categories-and-custom-taxonomies/

Please let me know if there is anything else I can help you with.

April 29, 2026 at 2:41 pm #18003335

clareQ

Thanks Carlos I will try that method and report back. I had previously done it with string translation though does that method not work anymore?

April 29, 2026 at 3:04 pm #18003405

clareQ

I tried the method you suggested and it has not translated the filter strings. If you look at a page such as the below you will see none of the 'academy germany' labels have translated. But some of the other filters have. For those ones I used string translation and didn't set those taxonomies as translatable.

hidden link

April 30, 2026 at 8:25 am #18004783

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi there,
Thank you for your messages

I tested the taxonomy translation with 'Training Program', and after duplicating the Resource titled 'Sales Training Program' (hidden link), you can now see the string translated in the filter: hidden link

The only step missing is to translate or duplicate the Resources to the secondary languages so the filters can adjust/appear correctly in the secondary languages for the 'German Academy' taxonomy.

April 30, 2026 at 11:26 am #18005598

clareQ

Hi Carlos, is there not a way to do it with the strings? It worked before so it still should now? This is the method we've done it before and as you can see some of them are translated. We've not had to translate all the resources before and ideally we don't want to.

April 30, 2026 at 11:28 am #18005599

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Please share a video or a link to String Translation showing one of the strings translated that appear correctly in the filter. This will allow me to double-check the steps you already did.

April 30, 2026 at 1:41 pm #18006020

clareQ

Sure no problem. So if you pick any of the filters they are all currently translated this way. But using "all models" as an example from the "models" filter. I have attached screenshots. As you can see it is translated from English to the other languages using the string section of WPML. The taxonomy is not translated.

Screenshot 2026-04-30 143816.png
Screenshot 2026-04-30 143832.png
Screenshot 2026-04-30 143850.png
May 1, 2026 at 11:00 am #18007528

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

I'll take a deeper look at this, and I will get back to you as soon as I have more information.

May 4, 2026 at 8:41 am #18010173

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

Please deactivate the 2FA in the staging site so I can continue running the tests.