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This topic contains 15 replies, has 0 voices.

Last updated by Otto 8 months ago.

Assisted by: Otto.

Author Posts
August 8, 2025 at 8:48 pm #17306314

Otto

Hello,

Thanks.

I added 7500 credits more to your account.

Regarding the pages with issues. I tried to login into your site to take a look but credentials are no longer working for me.

Can you please provide new ones?

The information you will enter is private which means only you and I can see and have access to it.
Maybe I'll need to replicate your site locally. For this, I'll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site.
This will allow me to create a copy of your site and your content.
Once the problem is resolved I will delete the local site.

**IMPORTANT**
- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields.

Best Regards,
Otto

The topic ‘[Closed] Auto Translate – Credits Required’ is closed to new replies.