Background of the issue:
I auto translated all my pages into multiple languages and spent over 100$ but got issues:
1. example home page translation: hidden link you can see in multiple sections there are html tags like shown in the frontend... please help me fix that. on all translation languages
2. I also translated products, and use the hidden link plugin for product options. But when auto translating product, I want this custom field be translated too.
Symptoms:
On the home page translation for example (hidden link), there are HTML tags like shown in the frontend. I want the custom fields from the Advanced Product Fields Addons plugin to be translated too.
Questions:
How can I fix the issue with HTML tags like appearing in the frontend on all translation languages?
How can I ensure that the custom fields from the Advanced Product Fields Addons plugin are translated when auto translating products?
Our second-tier supporter instructed me to take a copy of your site and escalated this issue to the team of our second-tier supporters. Please allow me to take a copy of your site. For this, I must install a plugin like Duplicator or All In One Migration. Please let me know if you agree.
I installed the All In One migration plugin and created a copy of your site. Then I removed the plugin from your site. I escalated this issue to our second-tier supporters. I'll update you here once I have news about this case.
Our compatibility has informed me that this issue has been fixed. To apply the fix, you may need to make a small change to the original page and click the update button to trigger an update to the translation. Then, update the translation.
can you please guide me? so I usually go to translation management, and send the page for translation. When I do this now again, it costs me double the credits, right?
You can send the homepage for translation from the Translation Management dashboard. The page needs an update. Please see the attached screenshot. So, after the update, the problem should be fixed. The Advanced Translation Editor has a memory feature so you will not be charged for any new credits.
This is correct; you should not be charged for this due to the Advanced Translation Editor's memory. Please first try it with one page. As a courtesy, I added free credits to your site. You should now see 1208 credits.
