Automatic generation of let's say

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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 17 replies, has 2 voices.

Last updated by Itamar 4 months, 1 week ago.

Assisted by: Kor.

Author	Posts
August 1, 2024 at 8:01 pm #16031271
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I've activated Pay As You Go using a dummy account and you can use Automatic Translation now hidden link . Could you please check and see if you're able to replicate the issue on our sandbox site? hidden link
August 2, 2024 at 4:24 pm #16034253
frankG-4	Hi Kor, I this I got it. Please have a look at the media library in dutch. What I did was following: I had to enter texts at the Image description, Alt, Title and caption. I had to delete the Dutch translation f, because the image texts were not shown calling the translation. After deleting I got the Input fields for the image text as well. Translating. Checking. All okay. Now I deleted the Product image at "Edit Product", save. I went the the image library and deleted the image permanently - only in English. Checking the dutch Media Library the translation still exist. I uploaded the image with the same name again in English media Library. I entered some other texts for Description, ... I went to the Product, "Edit Product", Inserted the "new" image as product image, save. Calling the dutch translation now. In the translation the Description, Al t and caption of the previous deleted Image were shown in English - which is not okay. However I entered new translations for the image texts. and save the translation. Now see the dutch media Libray. Maybe this happens because the Dutch Media Library still exists after "delete permanently" in English. And all time you call the translation now it will add two new "ghost images". In our environment we get the gear sign and the automatic translation is called again and again and so we quickly got plenty Ghost images in the library. Hope this helps. Best regards and have a good weekend, Frank
August 2, 2024 at 8:16 pm #16034755
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I've followed the instructions that you provided but I still cannot replicate it. Could you please record a short screen recording showing this issue so that I could recheck it?
August 5, 2024 at 12:52 pm #16040070
frankG-4	Hi Kor, this is the screencast: hidden link Frank
August 6, 2024 at 8:56 pm #16045711
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for the screen recording. I can see the issue now. Please allow me to forward this to our 2nd Tier Support for further investigation. I will come back to you once I've feedback.
August 29, 2024 at 1:24 pm #16120266
frankG-4	Hi Kor, can you give me a response about our Problem? My customer requests a statement about this issue. Any feedback from 2nd tier support? Thanks, Frank
August 29, 2024 at 1:49 pm #16120406
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. It has reached our developers and I have no updates yet regarding this issue. But I will come back to you once I hear from them.
December 16, 2024 at 1:46 pm #16517611
frankG-4	Hi There, I like to know, if there is any solution of his issue in the latest WPML Update. We still have this problem of self generated "images". Best regards, Frank
December 16, 2024 at 5:49 pm #16518486
Itamar WPML Supporter since 02/2016 Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, Frank. Koer is unavailable today, so I answer instead. No, unfortunately, this is still not fixed. The fix will be implemented in the Advanced Translation Editor, separate from WPML's updates. We'll keep you updated when it is released. I appreciate your patience. Itamar.