This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing issues with WPML's Automatic Translation not working for Russian and Finnish languages despite having activated the Pay-as-you-go mode.
Solution:
1. We recommended switching the default language to English and then attempting the automatic translation again.
2. Upon further investigation, we discovered that the Pay-as-you-go mode was actually deactivated. However, records showed that translations from English to Finnish and Russian were successfully completed after the last communication.
If you're experiencing this issue, we recommend checking if the Pay-as-you-go mode is activated and trying to switch the default language to English. If the problem persists, please confirm the status so we can assist further.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, do not hesitate to open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This topic contains 3 replies, has 2 voices.
Last updated by 1 year, 10 months ago.
Assisted by: Itamar.
