Automatic translations keeps stuck

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Tagged: ATE, Bug

This topic contains 30 replies, has 0 voices.

Last updated by Dražen 2 months, 2 weeks ago.

Assisted by: Dražen.

Author	Posts
October 23, 2025 at 8:10 am #17511274
simonB-10	Hi Drazen, Thanks for your answer - I see now that the scripts in the html-widget are messing with the translation and make the error happen. Is there some way to tell wpml to exclude/ignore the html-widget of elementor?
October 23, 2025 at 8:26 am #17511378
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, I am afraid there is no simply way, as said best would be not to add custom code inside page builders, that is not recommended way in General. You should add it via some other method, like inside your child theme, code plugin, custom code function / shortcode and etc. Otherwise it is difficult to maintain such code, as often is forget and can break your page layout, even without WPML plugin. Regards, Drazen
October 23, 2025 at 9:37 am #17511631
simonB-10	Every new post will have these 2 script and they will be different in all 3 language. It will be very messy to make 3x shortcode and add them each time - much faster through elementor html-widget. Is it possible to maybe tell wpml to ignore the html-widget, through the wpml-config.xml?
October 23, 2025 at 9:47 am #17511678
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, I understand, lets try to reproduce the issue on next test site and then I will further check with our ATE team why this breaks and if we might have a bug from our side, and if not we can try to provide a workaround for you. I created a minimal installation of WordPress, WPML, and all necessary WPML add-ons, and themes. You can access the WordPress dashboard using the link below:  - hidden link Create new page with HTML widget and add your script, translate and same issue should happen. Let me know when done. Regards, Drazen
October 23, 2025 at 11:49 am #17512311
simonB-10	I added the 2 script (viator and google) as html-widgets here: hidden link I am not sure, how to send this to automatic translation or if this doesn´t matter for the test. Maybe you can do this, now the scripts are added?
October 23, 2025 at 11:57 am #17512340
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hey, no need thanks, I can test it just with regular translation. Odd thing is, it works fine there, so that means our ATE team is already aware of this issue and soon it will be released to production also. Let me check for more info and confirm on this, and I will get back to you. Regards, Drazen
October 24, 2025 at 6:01 am #17514764
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, just to update you. We did some testing and isolated the problem, it does look like the recent ATE fixes, well, didn't fix all cases, and somewhat surprisingly this happens because of ATE breaking the trans-unit source rather than the target. Our ATE team is checking, and we will try to provide the fix as soon as possible, but note it may take few days. My apology for such delay in fixing this issue, and me possible taking few days since following wrong lead. Regards, Drazen
October 24, 2025 at 7:32 am #17515044
simonB-10	Hi Drazen, Thanks for the update - I/we look forward to the fix. 🙂
October 30, 2025 at 12:46 pm #17532677
simonB-10	Hi Drazen, Do you have an update on the fix?
October 30, 2025 at 2:13 pm #17533043
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, I see that our team has created a fix, but it hasn’t been released to the production translation server yet. I’ll check with them again and update you shortly. Sorry for the delay. Best regards, Drazen
November 5, 2025 at 12:05 pm #17549703
simonB-10	Hi Drazen, I would be nice if you could tell approx. how long it will take before the fix is in production? Do you have an update on the fix?
November 5, 2025 at 12:09 pm #17549721
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, I see we are testing the fix, let me check with our ATE devs again as I think it should be released in day or two. Regards, Drazen
November 6, 2025 at 9:59 am #17552859
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, just to update, we should be deploying the fix for the issue later today. Also note we have checked further your invoice report via e-mail and my colleague Mercedes will reply soon to you on that topic. Regards, Drazen
November 7, 2025 at 12:36 pm #17557227
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, it should work fine now. Please resend your jobs for translation. Regards, Drazen
November 10, 2025 at 8:29 am #17560947
simonB-10	Hi Drazen, Thank you very much for the fix - now all the jobs get finished/pencil-symbol. 🙂 1) In all the posts there is a section in which an HTML widget is inserted with most often a Viator affiliate code - as you have seen - e.g.: "<div data-vi-partner-id="P00095673" data-vi-widget-ref="W-6712b6be-d928-47db-b9a6-c96bce812859"></div> <script async src="hidden link"></script>" 2) These Affiliate codes are different for each language (in our case EN and FR) 3) Since they do not appear in the ATE translator as regular text links, I have to go into the individual post and replace the Danish affiliate code with an En and FR respectively 4) If I then make an update in the Danish language that takes effect in the other languages (as it should), the English and French affiliate code is overwritten with the Danish one, and then I have to edit them individually again. Is there a work-around for this? New threads created by Dražen and linked to this one are listed below: https://wpml.org/forums/topic/split-translating-html/