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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported that badges from Yith Badge Management were not displaying on their multilingual website in languages other than the default English.

Solution:
We advised the client to duplicate the badge for each language they are using on their website. This can be done by accessing the badge edit page, selecting the desired language, and clicking on the "duplicate" button. This process is outlined in the Yith documentation, which can be found here: Yith Badge Management and WPML documentation.

If this solution does not apply to your situation, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 19 replies, has 3 voices.

Last updated by Long Nguyen 1 year ago.

Assisted by: Long Nguyen.

Author Posts
March 20, 2024 at 10:05 am #15430250

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

I found a way to display the badge in the second language. Please follow steps below and let me know how it goes:

1. Go to Yith > Badge Management > Edit the badge > Duplicate it into second languages.

2. Edit the product > Duplicate the product into second languages. The badge will display on the translation product page.

3. You can translate the product in Advanced Translation Editor after duplicating it.

Refer documentation https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/

Looking forward to your reply.
Thanks

March 23, 2024 at 12:09 pm #15443102

joonaP

Hi again,

I got it working like this, thank you but it doesn't work in the long run. I have around 800 active products and I work a lot with badges. To translate each product again in three languages when the badge is changed will be far too time consuming. Wouldn't there be an easier way to do it? Especially as you state on your website that the premium version (at least version 3.0.0.) is compatible with WPML. Our version is a bit newer, 3.4.0.

March 25, 2024 at 3:37 am #15444547

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

After checking the issue again, I see that you only need to duplicate the badge to show the translation badge in the second language. As noted in the Yith documentation
hidden link

To create a different copy of the badge for one of the languages configured using WPML, access the badge edit page, select the language and click on the “duplicate” button.

Looking forward to your reply.
Thanks

April 1, 2024 at 9:36 am #15468594

joonaP

I am currently trying to solve this with YITH so the issue is not yet resolved.

April 2, 2024 at 1:17 am #15470959

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

I'm waiting for your feedback.

Thanks.

April 5, 2024 at 10:40 am #15487445

joonaP

This issue is now resolved with the plugin supplier