This thread is resolved. Here is a description of the problem and solution.
Problem: The client is using WPML Multilingual CMS and Breadcrumb NavXT on their website. They reported that the 'Project Sectors' breadcrumb menu does not translate on project detail pages, and WPML String Translation does not detect the missing string. Solution: 1. We identified that the site has a custom option to select a page as a portfolio root, which required the translation of the page ID. 2. To resolve this, we translated the page ID in WPML > String Translation by finding both the original and Arabic page IDs. Then, we added the ID of the Arabic page as a translation of the original ID. 3. To find the page ID, follow this guide: https://wpdatatables.com/how-to-find-page-id-in-wordpress/ 4. Use the text search in WPML > String Translation to search for the ID. For more details on finding IDs that don't appear on the String Translation page, visit: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#translate-admin-and-settings-strings 5. Additionally, in WPML > String Translation, click 'Translate texts in admin screen' at the bottom of the page and search for option strings like 'root' or 'page' to find such IDs.
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Background of the issue:
We are using WPML Multilingual CMS 4.6.13, WPML String Translation 3.2.14, and Breadcrumb NavXT 7.3.1 on our website hidden link. The root page hidden link and its Arabic translation hidden link work great.
Symptoms:
The 'Project Sectors' breadcrumb menu does not translate under any project details page, such as hidden link. The WPML String Translation does not detect the missing string.
Questions:
Why is the 'Project Sectors' breadcrumb menu not translating?
How can we make WPML String Translation detect the missing string?
Breadcrumb settings: hidden link
Issue: hidden link
I removed the credentials you sent previously because this Forum is public. I strongly advise you to change the passwords or completely remove the user from which you shared the information, now that it might be compromised.
Thank you for the alternative, but what we need is to check your theme in an isolated environment — the Sandbox, not a copy of your website. We already checked a copy 🙂
Can you please install the theme and let me know? Please do not create or import any content or settings to the Sandbox. As I said, we need to check the functioning of the theme in isolation. Thank you.
I installed the theme as requested, however I cannot import sample data because I cannot activate the theme, since it is already activated on our website.
Let me know if you need any additional information.
Please do not import any content to the Sandbox. Like I said, we need to test the theme in isolation, with no external settings or content. Thanks for the heads up and for the cooperation 🙂
I'm getting a second opinion. I'll be back once I have new information.
We were able to fix the issue directly on your website. Can you please confirm?
Due to the custom option on your website to select a page as a portfolio root, we had to translate the page ID using String Translation. Just so you understand what's been done from our side.
We had to translate the page ID in String Translation, so the Arabic version is shown properly. We did that by finding both IDs, then going to WPML > String Translation and adding the ID of the Arabic page as a translation of the original ID. Let me know if that answers your question.
I have no issue in knowing the id of the page. My question is how was Lucas able to add the id of the page under WPML > String Translation because that page id was not there before, plus I am not able to see any other page id in the list.
I checked the links which you have shared but I couldn't find an answer, maybe I am missing something.
I just need the instructions on how to add the id of a page to the list under String Translation since I wasn't able to find it.
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It appears that the site has a custom option on his site to select a page as a portfolio root.
If you go to WPML > String Translation and click at the bottom of the page the link "Translate texts in admin screen" you can search for option strings.
If you search for theme options like "root", "page" you should be able to find such IDs.
