[Resolved] Bricks templates are not getting translated and displaying on the front end

Hello,
Thank you for contacting us

1.- Please increase the WP memory Limit. Minimum requirements are 128Mb: https://wpml.org/home/minimum-requirements/
You can add this to wp-config.php to increase WP memory:`

/* Memory Limit */
define('WP_MEMORY_LIMIT', '128M');

- Add it above the line /* That's all, stop editing! Happy blogging. */

You can double-check the WordPress memory limit in WPML -> Support

2.- Once the memory limit is increased, please create a new test template, translate it, and check if the issue persists.

Regards,
Carlos

Hi there,

1.- The 256M is the PHP limit, not the WordPress memory limit. Please follow the steps I described to increase the WordPress memory limit.

2.- Could you tell me the results of creating a test template and translate it?

Thank you for your feedback

1.- I kindly ask you to describe step by step how are you creating a template in the site.

2.- I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Our Debugging Procedures

I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to back up the site before providing us access. If we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

Thank you for sharing the credentials requested.

Before we continue, I need to ask you to create a full backup of the site and update all outdated plugins and themes that appear outdated in this link: hidden link

The outdated functionalities can cause conflicts in the code.

Hi,

You are missing checking the fields as translated -see the attached image-. I already did it for the Footer in English and added the prefix 'EN ' to the strings so you can see it translated in the English version of the page.