Bulk edit a product change product attributed

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Supporter timezone: Europe/Paris (GMT+02:00)

This topic contains 9 replies, has 2 voices.

Last updated by Yvette 3 years, 9 months ago.

Assisted by: Yvette.

Author	Posts
August 12, 2021 at 8:12 am #9387637
peymanN	Hi, When i run bulk edit on products with a specific attribute, the bulk edit process change the attribute value to a different value (attribute value the wpml create itself for the first time) Here is a video that reproduce it - hidden link I found that the reason is that the slug for the attribute value is the same as the attribute name in a different language, which cause the attribute to be recreated. When i changed the slug in english, the issue didn't happen
August 12, 2021 at 11:34 am #9389727
Yvette Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+02:00)	Hello In order for me to fully understand if this is a bug or a workflow issue, could you please setup the same example in this sandbox site? hidden link It is already installed with latest versions of our plugins and has sample proudcts. Please use the languages that are already installed. If you need to create a new product - make it a simple product. Write back with the name of the product and the steps I should do to confirm the behaviour. Thanks
August 12, 2021 at 1:00 pm #9390275
peymanN	Hi Yvette, It's not easier if i will give you access to our staging environment where you can reproduce it ?
August 12, 2021 at 2:49 pm #9390743
Yvette Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+02:00)	I will have to reproduce it on this sandbox site in any case. I also do not read your 2nd language so it´s confusing for us to follow the example. If you do not want to create the example yourself, then write back with steps on how I should do it from scratch on our sandbox site. Our developers will not look at a client site - only at fresh vanilla installations like the one I offered to to you.
August 16, 2021 at 7:01 am #9404051
peymanN	Hi Yvette, Sorry for the late response. I reproduce the issue in the environment you created. Steps to reproduce : 1. Go to woo products table 2. choose Test product and another product 3. Choose bulk edit and do a change like assigning category 4. Save After the save, Test product variation attribute will disappear (the variation will have the any option value). Let me know i your were able to reproduce it. Thanks.
August 17, 2021 at 3:48 pm #9413585
Yvette Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+02:00)	Could you try this again with the same product? I cleaned up the "Test" attribute a bit. I am not able to reproduce it anymore. Can you?
August 18, 2021 at 7:25 am #9417159
peymanN	Hi, The issue is caused because of the slug names. so of course the issue is not happening when you change the slug name. it still a bug needed to be fix.
August 18, 2021 at 6:43 pm #9421063
Yvette Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+02:00)	Hello I concur. I was able to find that this is a known issue that has already been reported and has been escalated to development associated with this forum thread: https://wpml.org/forums/topic/taxonomy-translation-showing-wrong-language-on-front-end/ Your ticket has been added as a variation of this bug. For your information the problem happens even without bulk edit but anytime the product is translated or updated using the normal editor. When I receive word about any progress about the bug fix, I will notify you here. You can also follow the forum thread above or write in to enquire about the status. Thank you for pointing this out.
August 23, 2021 at 10:06 am #9441163
peymanN	Hi, The ticket you attached is from a year ago and there is no response for this issue, it doesn't seem you are going to fix this bug. I have another issue related to bulk edit, when i run bulk edit (without changing any parameter, just save the product through bulk edit) on product with a specific attributes, after i save product attributes/values and variation disappear, i don't have any slug issue in this attribute and can't find out why this is happening and won't be able to reproduce, I can give you access to our staging environment or we can use duplicater New threads created by Yvette and linked to this one are listed below: https://wpml.org/forums/topic/split-with-certain-attributes-saving-product-with-bulk-edit-and-no-change-causes-problems/
August 30, 2021 at 8:19 pm #9486227
Yvette Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+02:00)	Hello I´m sorry for the delay to respond. I was on leave and this ticket got missed. I can reply that the issue is not being "ignored" as it does not have the status of "will not fix" but there may be other priorities that have delayed a fix. I have set this ticket to "escalated" and it will remain attached to the internal work ticket. For the 2nd issue, which seems related and might be the same root cause, I have opened a new ticket to investigate it separately.