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This topic contains 4 replies, has 2 voices.

Last updated by Prosenjit Barman 1 year, 9 months ago.

Assisted by: Prosenjit Barman.

Author Posts
August 17, 2023 at 9:03 pm #14248811

martinO-16

Hello,

i cannot find a picture in string translation and cannot register it.
The main logo of the page is OK - registered and translated.
But the logo in the footer is in string translations.

Can you help me with this?
white logo in the footer - screenshot attached

hidden link
pass is: vkdp123

Snímka obrazovky 2023-08-17 o 23.01.47.png
August 18, 2023 at 12:49 pm #14252567

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for contacting WPML Support. I will try my best to assist you in this matter

I can understand what you're looking for. Please be informed that images cannot be translated from String translation. To display different logos for each language, you can translate the site logo ID and input the ID of the alternative logos as translations in the String Translation section. However, this method does not apply to images that are added to a page, post, or template using any widget.

Since the logo in the Footer is added using the default image widget of Elementor, you need to use the Media translation plugin to translate the image and display different images per language. In order to understand the process, kindly follow the instructions mentioned in this documentation: https://wpml.org/documentation/getting-started-guide/media-translation/

I hope you can understand. Please let me know if there is anything else you need help. I will be happy to assist you.

Best Regards,
Prosenjit

August 19, 2023 at 11:48 am #14256145

martinO-16

Hello,

yes i know about the media translation.
The picture is also "translated" with media translation - but it does not work.

Snímka obrazovky 2023-08-19 o 13.47.14.png
August 19, 2023 at 11:49 am #14256209

martinO-16

It is used in footer. Does it make any difference?

August 21, 2023 at 4:04 am #14259587

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hi There,
Sorry for the delay in responding due to the weekend. I hope you're doing well.

No, it doesn't make any difference. With the Media Translation plugin, you can translate any image you've placed anywhere on your site.

However, I checked the English version of the site and can see that the English logo is now showing properly in the Footer. Please check this screenshot(hidden link) for a better understanding.

If the same is not happening on your end, kindly clear the caches from the site and browser as well. I hope it will help.

Let me know if you need any further assistance in this matter. I will be happy to help.

Best Regards,
Prosenjit

August 21, 2023 at 7:13 pm #14266631

martinO-16

Yes i found a solution how to translate footer in elementor.
The picture translation inmedia files did not worked in footer.