Cannot update WPML.

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This topic contains 2 replies, has 2 voices.

Assisted by: Bobby.

Author	Posts
October 10, 2023 at 8:00 pm #14553621
sajedO-2	This is the third time i have contact support for solving relativity the same issue, My domain name was bennoahstore.com , changed and become bennoah.com WPML looking not setup well. Just looking for solving this issue, i can send the user and password, so the issue can be solved soon as possible inshallah. Please check attached screenshot. Thank you.
October 11, 2023 at 12:10 am #14554125
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	Hi there, I have tried to locate your previous support tickets to avoid sharing the same information, but I was not able to for this specific issue. Please go to your wpml.org account profile and remove the key generated for the site you are attempting to register Then go to Plugins->Add new->Commercial tab Unregister WPML or Register WPML and click on "Get a key for this site" This will automatically generate a key code for your site Let me know your results, please.
October 11, 2023 at 2:47 am #14554415
sajedO-2	Hello, thanks for your kind reply. I did what you asked me to do, deleted the older key, and registered a new key and i link it with bennoah.com, but the plugins still cannot be updated, check attached screenshots. Thank you.