Background of the issue:
I have a multi-language site, in which each language is displayed with a different domain. The main one is for the Catalan version, and the secondary is for the English version of the site.
It was set up some weeks ago, and until now we were able to access the WordPress admin from both domains and open. the page builder editor for both languages.
Now, I can only access the WP admin area or the page builder editor from the domain that is the primary language.
What has changed? What's going on?
We have been trying to investigate the issue ourselves. So far, we have performed the following actions:
1. Deactivate all the plugins except for WPML to see if it was a conflict with another plugin. No success.
2. Upgrade everything to the latest version. Nothing changes.
3. Downgrade WPML and WordPress core one version, to see if it was something related to an upgrade. Also, no success.
4. Checked all the WPML settings. I can confirm that everything seems properly set up, and "Auto sign-in and sign-out users from all domains" is checked.
5. On the front-end everything works fine, as expected, in both languages.
So it is something related to authentication and log-in/log-out between both the domains.
I have been checking this issue with our hosting support, and they haven't seen anything related to this. They suggest to talk directly to you, as it seems something related to WPML handling different domain per language.
What can we do?
Symptoms:
I can't access WordPress admin area from the secondary language, so I am also not able to open the site builder editor to edit any page that's not in the main language. I am using Bricks Builder, if that matters. But I can't access at all at the WP dashboard from the secondary language.
Questions:
The topic ‘[Closed] Can’t sing-in to secondary domain / language’ is closed to new replies.
