[Closed] Cant translate

Thanks for contacting us. It looks like you did not attach your video correctly. Could you please upload the video to Google Drive or Dropbox and share the link with me here?

Thanks for your reply.

Please grant permission and also, I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

Thanks for your reply.

I've checked this page hidden link and I'm not seeing any content to translate. May I know which page you are working on?

Thanks for your reply.

I've checked this page hidden link and the automatic translation is working fine as shown in the attached screenshot. Could you recheck?

In the meantime, the WordPress Memory Limit is showing red here hidden link . Please increase the WP Memory limit as this is the minimum requirement from the WPML plugin.

You can increase it by adding the following code in your wp-config.php file, right before the /* That’s all, stop editing! Happy publishing. */ line:

define( 'WP_MAX_MEMORY_LIMIT', '256M' );
define( 'WP_MEMORY_LIMIT', '128M' );

After adding the code you can confirm that the memory was changed correctly from WPML > Support > WordPress > Memory limit.