[Closed] Categories & variations are messed up

Hi,

I'm not able to access the staging site again. Can you please help me move your site to a test site that is hosted on the Cloudways server? If it is OK with you, we can migrate your content to further debugging without any risk.
To migrate, please follow steps in the private reply below.
More information: hidden link

You will get an email when the migration starts and one when the migration ends. Let me know when the migration is ready, and I will check the issue on the test site immediately.
The copy of your site will be online, but search engines won't index it (the copy), so you don't have to worry about duplicate content.
The information you share with us will be confidential. Once the problem is resolved, the details you shared with us will be deleted from our records.

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Look forward to your reply.
Thanks

Hi,

I see the code that excludes the group from caching is available in the file wp-config.php and I follow steps that you mentioned above (https://wpml.org/forums/topic/categories-variations-are-messed-up/page/2/#post-14914417) to replicate the issue but I still do not see that.

Here is a screen record on my end hidden link

If you know how to replicate it with clear steps, please take a screen record and share it with me. Otherwise, you also have a workaround that fixes the issue in my first reply (https://wpml.org/forums/topic/categories-variations-are-messed-up/#post-14523919).

I also add the code below to the file functions.php in the theme folder, please observe this issue again.

add_filter( 'redis_cache_add_non_persistent_groups', function( $groups ) {
	$groups = [
		'convert_url',
		'element_translations',
		'get_pages_adjust_ids',
		'get_user_admin_language',
		'translation_priority_relationships',
		'translationmanagement--get_translation_job_id',
		'wpml_cache_terms_per_lang',
		'wpml_endpoints_support',
		'wpml_pre_option_page',
		'wpml_register_string_filter',
		'wpml_register_string_filter--facetwp',
		'wpml_slug_translation_records--post',
		'wpml_slug_translation_records--taxonomy',
		'wpml_st_cache',
		'wpml_term_translation',
		'wpml_tm_blog_translators--has_translators',
		'wpml_wp_cache__group_keys',
	];
	return $groups;
} );

Look forward to your reply.
Thanks

Hi,

I believe it is working now, here is a new screen record hidden link

I've deactivated all plugins except WPML, WooCommerce and Redis Object Cache. Then I disable and re-enable object cache in Redis settings.

Can you please recheck this?