Background of the issue:
I am trying to manually update the text for Malay translated pages. The issue can be seen on these pages: hidden link hidden link hidden link hidden link
Symptoms:
Certain pages fail to load. I expected to see the advanced translation editor, but instead, I got two errors: 'Unable to retrieve job details' and 'file size limit exceeded'. Additionally, the page constantly loads.
Questions:
Why are certain pages failing to load when updating Malay translations?
What causes the 'Unable to retrieve job details' error?
How can I resolve the 'file size limit exceeded' error?
Why does the page constantly load without displaying the advanced translation editor?
This ticket has been inactive for quite a while. I didn't get a reply from you. So, I've transformed this chat into a support ticket because you may still need our help. If you do, please reply to this ticket, and one of our supporters will continue helping you.
This is what I wrote in the chat:
You may be facing similar problems, such as the following.
It might be that it is because SVG images are included on the page or custom field options. Please let me know if this information is helpful to you.
Otherwise, if you need further help with this, please share the access details to your site with me. I'm enabling a private message for the following reply.
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We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ **IMPORTANT**
- - Please backup the site files and database before providing us access. --
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Regards,
Itamar.
The topic ‘[Closed] Certain pages fail to load’ is closed to new replies.
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