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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to get translations from English to Swedish for pages automatically created by a plugin on their Swedish site. The pages are marked as Swedish even though they are in English, and the client needs to change the source language from Swedish to English to enable automatic translation.
Solution:
We recommend following the steps outlined in our documentation to link already translated pages: https://wpml.org/faq/how-to-link-already-translated-pages/.
1. Go to the page you want to change the source language for.
2. Select "none" in the 'This is a translation of...' field. Here is an image for reference: https://snipboard.io/bHPCAq.jpg.
3. Click the 'connect with translations' button.
4. Choose the Swedish page and set English as the new original language when prompted.
We have also created a video tutorial to help you through these steps: https://www.loom.com/share/d2879ba4cba244398bc9f977fcae1a66.
If you follow these steps and still experience issues, or if this solution doesn't seem relevant to your situation, please open a new support ticket with us.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 1 reply, has 2 voices.

Last updated by Mateus Getulio 1 year, 4 months ago.

Assisted by: Mateus Getulio.

Author Posts
January 17, 2024 at 5:36 pm #15196435

markusE-19

I run a Swedish site, neokliniken.se. When installing a plugin, English as always, it creates a number of necessary pages. They are market Swedish even if they are English.
Problem: I don't get a translation from English to Swedish on the pages.
I need to be able to change the source from Swedish to English on the automatically created pages and enable automatic translation. Can you please help out - how do I do that?

January 18, 2024 at 2:50 pm #15200784

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

Thanks for your contact!

To change this configuration, you'll need to apply the following procedure (and also another action) as a workaround: https://wpml.org/faq/how-to-link-already-translated-pages/, for each desired page.

In summary, after following the correct steps, you will be prompted with a dialog asking if you want to change the page’s original language.

There is one fundamental step missing on the documentation above. This step would be to select "none" in the 'This is a translation of...' field: hidden link

After that, you can then use the 'connect with translations' button, choose the Swedish page and then set the English as the new original one (using the dialog mentioned previously).

I have recorded a video replicating these steps, please check it: hidden link

Please let me know if these steps are clear and solve the question. Thank you.

Regards,
Mateus.