This thread is resolved. Here is a description of the problem and solution.
Problem:
The client wanted to change the URL format for the Arabic language version of their website from a subdomain (https://ar.cosmetology.ae/) to a directory (https://www.cosmetology.ae/ar) without losing their current work.
Solution:
We advised the client that they can change the language URL format by navigating to WPML > Languages > Language URL Format. We provided a link to the relevant documentation: https://wpml.org/documentation/getting-started-guide/language-setup/language-url-options/. Additionally, we recommended creating a full website backup before making the change to ensure safety, but assured them that the process should work without any issues.
If you're experiencing a similar issue, we recommend you follow these steps and also ensure that you have a backup of your website. However, please note that this solution might be irrelevant if it's outdated or not applicable to your case. If after checking the related known issues at https://wpml.org/known-issues/ and confirming that you have the latest versions of themes and plugins installed, the problem persists, we highly recommend opening a new support ticket for further assistance. You can do so here: WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 1 reply, has 2 voices.
Last updated by 8 months, 1 week ago.
Assisted by: Mihai Apetrei.