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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing issues where changes made to a calculator plugin and media translations are not displayed on the Italian and English translations of the homepage, despite working on a subpage.
Solution:
We recommend the following steps to resolve the issue:
1. Navigate to WPML > Settings > Custom XML Configuration.
2. Add the following code and save:

<wpml-config><br />  <shortcodes><br />    <shortcode><br />      <tag>fusion_imageframe</tag><br />      <attributes><br />        <attribute label="Image: Alt Text">alt</attribute><br />        <attribute label="Image: Link" type="link">link</attribute><br />        <attribute type="media-ids">image_id</attribute><br />        <attribute label="Image: Dynamic Params">dynamic_params</attribute><br />        <attribute label="Image: Title">caption_title</attribute><br />        <attribute label="Image: Caption">caption_text</attribute><br />      </attributes><br />    </shortcode><br />  </shortcodes><br /></wpml-config>

3. Make a small change on the page that contains the image and save.
This should allow you to translate the URL of the image directly in the translation editor.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

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This topic contains 14 replies, has 2 voices.

Last updated by Lucas Vidal de Andrade 3 months ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
July 2, 2024 at 5:35 pm #15877437

Lucas Vidal de Andrade
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

It seems that the issue is happening due to compatibility. As a workaround, you can do the following:

1. Go to WPML > Settings > Custom XML Configuration, add the following code and save (check image):

<wpml-config>
  <shortcodes>
    <shortcode>
      <tag>fusion_imageframe</tag>
      <attributes>
        <attribute label="Image: Alt Text">alt</attribute>
        <attribute label="Image: Link" type="link">link</attribute>
        <attribute type="media-ids">image_id</attribute>
        <attribute label="Image: Dynamic Params">dynamic_params</attribute>
        <attribute label="Image: Title">caption_title</attribute>
        <attribute label="Image: Caption">caption_text</attribute>
      </attributes>
    </shortcode>
  </shortcodes>
</wpml-config>

2. Make a small change on the page that contains the image and save.

Now, you'll be able to translate the URL of the image, directly in the translation editor. Let me know.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.