This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was experiencing issues with untranslated strings on their multilingual website, including checkout steps not appearing in English, and an error message indicating a stuck automatic translation. Additionally, there were discrepancies in the header and footer between the Dutch and English versions, and the Checkout Field Editor Pro plugin seemed to require a PRO version for WPML compatibility.
Solution:
1. We guided the client to use WPML's String Translation to find and translate strings that were not appearing. Detailed steps can be found at https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#translate-admin-and-settings-strings.
2. We recommended increasing the WP memory limit to at least 128MB, as per WPML's minimum requirements
3. We provided a video tutorial to help the client find strings that don't show up in WPML -> String Translation.
4. We instructed the client to scan the Flatsome theme from WPML -> Theme and plugins localization page to ensure all related strings appear for translation.
5. We addressed the Checkout Field Editor Pro plugin issue by checking if the strings were available for translation in WPML -> String Translation and verifying the default language settings of the fields.
6. We suggested translating strings related to the domain "woocommerce" for the header cart steps issue.
7. For a new issue regarding the front page showing in Dutch when English is selected, we created a separate ticket to maintain clarity and focus.
If the solution provided here is not relevant to your case, either because it's outdated or not applicable, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us through our support forum at https://wpml.org/forums/forum/english-support/.
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This topic contains 17 replies, has 2 voices.
Last updated by 1 year, 6 months ago.
Assisted by: Marsel Nikolli.