This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing a 404 error on the /checkout/order-received/ URL after a customer completes a checkout when the WPML Multilingual CMS plugin is active. The checkout page is built with Elementor Pro, and the client has already attempted to delete endpoint strings from String Translation, resave permalinks, resave WooCommerce endpoints, and translate the endpoint in all languages to "order-received" without success.
Solution:
We resolved the issue with the following steps:
1. Navigate to WPML > String Translation, search for the product base, and delete it.
2. Go to WooCommerce > WooCommerce Multilingual & Multicurrency > Store URLs and re-translate the product base.
If this solution does not apply to your situation, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please contact us on the WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 3 replies, has 2 voices.
Last updated by 1 year, 2 months ago.
Assisted by: Long Nguyen.
