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Tagged: Documentation request, Not WPML issue
This topic contains 6 replies, has 0 voices.
Last updated by Otto 4 days, 10 hours ago.
Assisted by: Otto.
Author | Posts | ||
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May 6, 2025 at 2:10 pm #17002024 | |||
justinT-3 |
Background of the issue: Symptoms: Questions: |
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May 7, 2025 at 12:51 pm #17006652 | |||
Otto WPML Supporter since 09/2015
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello, This theme is not in our compatibility list, however, it doesn't necessarily imply that it is not compatible, just that our team has not tested it yet. You may try this workaround: [wpml_disabled_switcher] custom link (empty URL) https://wpml.org/errata/not-possible-to-add-a-language-switcher-to-the-navigation-block/ Is this a suitable alternative for you? Best Regards, |
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May 10, 2025 at 11:02 am #17018727 | |||
justinT-3 |
Hi Otto, Thank you so much for getting back to me. unfortunately, I can't follow your suggested instructions because I can¡t access the custom language switchers (see screenshot) because of the site critical error. It seems to have completely blocked this part of the plugin. Can you suggest any other workaround. I'm really desperate for a solution. The Theme developer told me (before I purchased the theme) that it was compatible with WPML and although he has suggested a few workarounds, none seem to do the trick. I've invested many hours into preparing this site and I need WPML to work with the theme. I am not technically savvy and would appreciate any help you could give me to get this sorted out. Kind regards, Justin |
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May 10, 2025 at 11:27 am #17018753 | |||
justinT-3 |
Hi again Otto, Not sure if its of any help but this is the error log on the site: [06-May-2025 12:12:59 UTC] PHP Fatal error: Uncaught TypeError: anima_add_primary_menu_item_description(): Argument #2 ($item) must be of type WP_Post, WPML_LS_Menu_Item given, called in /var/www/b402329f-63a6-43f5-a56f-34f87d96639b/new.enriquesrestaurantepizzeria.com/wp-includes/class-wp-hook.php on line 324 and defined in /var/www/b402329f-63a6-43f5-a56f-34f87d96639b/new.enriquesrestaurantepizzeria.com/wp-content/themes/anima/inc/extras.php:377 Stack trace: #0 /var/www/b402329f-63a6-43f5-a56f-34f87d96639b/new.enriquesrestaurantepizzeria.com/wp-includes/class-wp-hook.php(324): anima_add_primary_menu_item_description(' | May 12, 2025 at 1:58 pm #17023325 | |
Otto WPML Supporter since 09/2015
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello, WPML cannot guarantee compatibility with every WordPress product. Unfortunately, this theme is not supported. IMHO, the best option is to switch to a supported theme: I can take a look at the problem, but we can't debug and fix the theme's code. I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. The information you will enter is private which means only you and I can see and have access to it. **IMPORTANT** Best Regards, |
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May 15, 2025 at 8:50 pm #17038779 | |||
justinT-3 |
Hi Otto, Thank you for offering to help with this. I have just heard back from the Theme Developer and he has made some changes to the Theme code which has fixed the issue for the time being. I understand what you say about using a theme that is fully compatible with WPML, but the guys at Pixelgrade actually told be that it was compatible before I bought the theme. I'm a little annoyed as I have spent a lot of time on the site and changing to another theme isn't an option at the moment. I'll just see if it works for the time being and perhaps look at changing further down the line. Best regards, Justin |
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May 16, 2025 at 11:41 am #17041355 | |||
Otto WPML Supporter since 09/2015
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hi Justin, Thanks. For sure, we are certainly open to cooperating with the author to make it work. As it's on the author's end now, I am closing here. If you have any other issues, don't hesitate to open a new ticket. Best Regards, |