Skip Navigation

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to translate contact details included in the cookies policy using the Complianz plugin.

Solution:
1. Navigate to WPML -> Theme and plugin localization -> Strings in the plugins.
2. Select the Complianz checkbox and click “Scan selected plugins for strings”.
3. Once the scan is complete, go to WPML -> String Translations.
4. Scroll to the bottom of the page and click the blue link “Translate texts in admin screens”.
5. In the Admin Texts Translation page, search for “complianz”.
6. Look for the strings as shown in the attached image, select the checkboxes next to them, and click “Add to String Translation”.
7. Return to WPML -> String Translation to find the strings ready for translation.

For more information, please check the documentation on finding strings that don't appear on the String Translation page.

If this solution does not seem relevant, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 2 voices.

Last updated by Marsel Nikolli 1 year, 3 months ago.

Assisted by: Marsel Nikolli.

Author Posts
November 16, 2023 at 12:57 pm #14826745

ioannisK-28

Hi,

I tried to translate the contact details who included in cookies policy etc, but not succes.
I use the coplianz plugin.
The url is hidden link
Also you can see attachment screeshots.

Thank you

Best regards

Ioannis

disclaimer.png
cookies_policy.png
November 16, 2023 at 4:33 pm #14829199

Marsel Nikolli

Hi Ioannis,

Thank you for contacting WPML Support, I will be happy to help you today.

The text you are trying to translate is part of the admin texts, as they are set from the plugin configuration on wp admin: Complianz -> Wizard -> Website information (please check attached image).

1) In order to translate them you would need to:
- go to WPML -> Theme and plugin localization -> Strings in the plugins
- select Complianz checkbox
- click “Scan selected plugins for strings”

2) After the scan is done, please:
- go to WPML -> String Translations
- scroll at the bottom of the page, click the blue link Translate texts in admin screens »
- after you click, in the page that opens (Admin Texts Translation), search for “complianz”
- you should be looking for the strings as show on the attached image
- select the checkboxes next to them and click “Add to String Translation”
- go back to WPML -> String Translation
You should see there the strings to translate.

For more info please check: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#scan-the-theme-or-plugin

Let me know if this works out for you.

Kind regards,
Marsel

Screenshot 2023-11-16 171301.png
Screenshot 2023-11-16 171059.png