Credits for translations

Tagged: Credits

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Last updated by ivaH-3 3 weeks, 1 day ago.

Assisted by: Christopher Amirian.

Author	Posts
July 8, 2025 at 11:59 am #17213572
ivaH-3	Background of the issue: Payment, translation credits are not visible. Symptoms: The translation credits haven’t been activated, even though the payment went through. The system still acts as if we don’t have any available credits. Questions: Could you please check what’s going on with the translation credits? Can you help us get access to the purchased translation credits?

Author

Posts

July 8, 2025 at 11:59 am #17213572

ivaH-3

Background of the issue:
Payment, translation credits are not visible.

Symptoms:
The translation credits haven’t been activated, even though the payment went through. The system still acts as if we don’t have any available credits.

Questions:
Could you please check what’s going on with the translation credits?
Can you help us get access to the purchased translation credits?