credits transfer

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Supporter timezone: Europe/Rome (GMT+02:00)

Tagged: ATE

This topic contains 3 replies, has 0 voices.

Assisted by: Alejandro.

Author	Posts
March 3, 2026 at 2:35 pm #17868945
Νίκος Ηλιάδης	i activated my main domain and canceled the temporary site with credits remaining.You told me to delete the temprary site from your database and the credits will automaticly return in my wpml account.more the 24 hours past and nothing happened
March 3, 2026 at 4:17 pm #17869421
Otto	Hello, The deleted sitekey had 10.000 credits assigned, correct? The deposit was processed today; it should show in your account soon. Please allow one extra day. If it does not show up, please get back to me here, and I'll try again manually. Thanks for your patience, and please apologize for the inconvenience. Best Regards, Otto
March 6, 2026 at 11:09 am #17877580
Νίκος Ηλιάδης	as you can see the issue after almost 1 week is still unresolved!
March 6, 2026 at 2:07 pm #17877980
Alejandro WPML Supporter since 02/2018 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00)	Hello, Would you please allow me access to your site so I can try to figure out why the problem is still not solved?? I have enabled the credential fields so you can add them privately.

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