Skip Navigation

This thread is resolved. Here is a description of the problem and solution.

Problem:
I am trying to access Category from the WordPress Admin Dashboard.

WordPress Admin Dashboard -> Post -> Category.

Result: Critical error on the website. Please see the attached screenshot.

Workaround : Disable WPML Multilanguage CMS plugin, then I can access the Post -> Category.

Note: This is my sandbox website. Problem exist on both my production and sandbox website.
Solution:
This a known issue which generally it is solved by deleting a certain entry in the options table of the database.

Could you please try this workaround mentioned here? https://wpml.org/forums/topic/an-e_error-error-occurred-due-to-line-373-in-the-file-class-wpml-notices-php/#post-13659629

Just make sure to have a full website and database backup before trying it.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 1 reply, has 2 voices.

Last updated by Mateus Getulio 1 year, 6 months ago.

Assisted by: Mateus Getulio.

Author Posts
July 17, 2023 at 12:21 pm #14049323

jonathanG-20

Hi,

I am trying to access Category from the WordPress Admin Dashboard.

WordPress Admin Dashboard -> Post -> Category.

Result: Critical error on the website. Please see the attached screenshot.

Workaround : Disable WPML Multilanguage CMS plugin, then I can access the Post -> Category.

Note: This is my sandbox website. Problem exist on both my production and sandbox website.

Thank you!

Capture d’écran, le 2023-07-17 à 08.14.31.png
Capture d’écran, le 2023-07-17 à 08.14.20.png
July 17, 2023 at 8:33 pm #14053431

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

Thanks for your contact!

This a known issue which generally it is solved by deleting a certain entry in the options table of the database.

Could you please try this workaround mentioned here? https://wpml.org/forums/topic/an-e_error-error-occurred-due-to-line-373-in-the-file-class-wpml-notices-php/#post-13659629

Just make sure to have a full website and database backup before trying it.

Please let us know. Thank you.

Kind regards,
Mateus.

July 18, 2023 at 3:21 am #14054057

jonathanG-20

Thank you! It worked