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This topic contains 6 replies, has 2 voices.

Last updated by Dražen 1 year, 10 months ago.

Assisted by: Dražen.

Author Posts
August 19, 2023 at 5:22 pm #14256887

johannO

Hey! Great plugin! I managed to do 85% of the installation/translation in the same day.
The only issue I face now is that the CSS doesn't take effect totally on the translated pages.
I don't know if it is related to the same problem, but the menu show unwanted icons related to WooCommerce in the header.
Thanks for your help!

What is the link to your site?
hidden link

Screen Shot 2023-08-19 at 1.21.11 PM.png
Screen Shot 2023-08-19 at 1.13.18 PM.png
Screen Shot 2023-08-19 at 1.12.24 PM.png
August 21, 2023 at 7:12 am #14260123

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks for contacting us.

Let's keep 1 issue per ticket to keep things clear. As I understand you have some issues with CSS not being applied to 2nd language.

Can you please share and explain how are you setting this CSS in the default language?

Thanks,
Drazen

August 21, 2023 at 12:37 pm #14263877

johannO

I have use a theme hidden link supposed to be WPML ready. I have not touched css.
I have played a lot with WPML parameters trying to fix the problem, so maybe I would be better to rollback and make a fresh install of WPML, let me know.
I can provide WP admin access if you want to check out parameters.
Is this a private support ticket ? or is it public thread ?
Thanks for your help.

August 21, 2023 at 12:45 pm #14263947

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

sure, let me have a look.

1) Please share URL of the page were issue happens.

2) Please make a full backup of your site (files and database) and confirm it in your next reply.
If possible please provide access to the staging website, not production.

I will share with you any changes or steps done in this process. Please let me know if you do not agree with the above or if I do not have your permission for any.

I would need to access both your site's wp-admin and FTP account, if possible.

I have enabled the private username and password fields in your next reply.

I suggest you create a new user, set it as an administrator and then add those credentials in the private fields mentioned.

You can safely add your information into these fields.

3) Also, this is a public support forum.

Regards,
Drazen

August 22, 2023 at 6:56 am #14268029

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

I just checked your homepage, and I see translated pages show up just fine. Maybe it was related to your cache or similar?

Image attached.

Please check and let me know if the issue still happens, and how can I see it.

Regards,
Drazen

Screenshot_1.jpg
August 22, 2023 at 2:21 pm #14272157

johannO

Hi, sorry for confusion.
I was not aware that one of my friend access the site trying to fixed the issue and "he used style.css to modify the styles" on some of the pages.
But you can still see the problem by comparing the original EN:
hidden link
with either the Chinese or Spanish translated page:
hidden link
Everyone is now aware that you are trying to solve this issue at the root and we are not touching any css files until then.
Thanks for your help.

August 22, 2023 at 2:30 pm #14272211

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks, I checked and you are using ACF options.

As our docs say:

If the translation preferences of all the custom fields on your Options page are set to Copy, you need to manually save this setting on your secondary language page(s). This is expected behavior.

- https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/translating-the-acf-options-page-custom-fields-with-wpml/#applying-copy-translation-preference

I resaved options for each language and it is applied fine for other language also.

Regards,
Drazen

August 22, 2023 at 8:11 pm #14273513

johannO

seems to have solved the issue.
Thanks a lot great support!