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[Resolved] Custom Elementor widget cannot be translated

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This topic contains 3 replies, has 2 voices.

Last updated by Osama Mersal 1 year, 9 months ago.

Assisted by: Osama Mersal.

Author Posts
October 13, 2023 at 1:08 pm

piotrk-48

I have one issue, I use Elementor and have to use xml file because it is custom development, just did that and went to translation box, I see the strings were detected but for whatever reason it is not showing up on the website, it got translated,attached pic strings I talk about is Enterprise and few more below it
October 13, 2023 at 2:06 pm
October 15, 2023 at 8:45 am #14578957

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

First of all, sorry for the late reply due to a higher workload. I paused the automatic translation and updated the page in the default language along with its translation, which fixed the issue.

Please check if the price list widget is translated correctly. (hidden link)

Best regards,
Osama

2023-10-15_11-45-20.jpg
October 15, 2023 at 2:26 pm #14579721

piotrk-48

Osama, thanks it looks perfect, I would like to know what do I need to do in future in order to do such fix myself? can you steer me at the correct article or outline steps need to be taken in order to do it myself again?
Regards
Peter Krolczyk
October 15, 2023 at 3:42 pm #14579877

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi Peter,

It's great to hear that the issue is fixed 🙂. After adding any custom XML to your site, you need to update the page and its translation in order to register the widget's strings.

For example, add "V2" to the page's title, and update it. After that, delete the "V2" and update the page along with its translation, which should register the new strings.

Please don't hesitate to open a new ticket if you face any other issues. We are always happy to help you.

Have a great day!