custom links in the main menu not translating

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing issues with translating buttons and custom links in a multilingual WordPress site using WPML. Specifically, the buttons on the French pages link to the English pages, and there are a few custom links in the main menu that are not translating to French.
Solution:
For the issue with the buttons linking to the wrong language pages, we recommend manually updating the URLs on each button to point to the correct language version. For translating custom links in the main menu, you can use the String Translation feature provided by WPML. Detailed guidance on how to translate menus can be found in our documentation: Translating Menus.

If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if the problem persists. You can do so here: Contact WPML Support.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic is split from https://wpml.org/forums/topic/divi-next-plugin-modules-not-translating/

Tagged: Not WPML issue

This topic contains 3 replies, has 0 voices.

Last updated by sandyB 2 weeks, 2 days ago.

Assisted by: Kor.

Author	Posts
December 11, 2024 at 3:26 am #16501051
sandyB	Thank you Kor. I was able to add the rest of the modules I'm using and get them translated. The only two things I'm still having trouble with now are: 1, The buttons on the French pages link to the English pages. Is there a way to make them all link to the French pages? Or will I need to change the urls manually on each button? 2, There are a few custom links in the main menu, and they are not translating to French. Do I need to recreate the menu in French in order for them to translate? Thanks.
December 11, 2024 at 3:29 am #16501235
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. As explained here https://wpml.org/documentation/getting-started-guide/translating-menus/#easy-customizable-wp-menus-sync , custom links can be translated using the string translation. Could you try?
December 12, 2024 at 2:31 am #16505900
sandyB	Hi Kor, I have nearly all of the website translated. The only thing remaining is the contact popups in the top right corner. I did the translations for these, but they're not showing on the french side. Can you help me figure out why? Thanks New threads created by Kor and linked to this one are listed below: https://wpml.org/forums/topic/contact-popups-in-the-top-right-corner-cannot-be-translated/
December 12, 2024 at 6:18 am #16506117
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I've split the ticket here https://wpml.org/forums/topic/contact-popups-in-the-top-right-corner-cannot-be-translated/ so that we could follow up. As for this ticket. Please mark it as resolved.
December 12, 2024 at 4:02 pm #16508860
sandyB	Thank you very much for all your help.