Thank you for your support. I automatically translated 90,000 credits. But we have a problem. I created my categories using Custom Post Type. In other words, while the slug value for our products is "products", when we switch to English language, it gives a critical error message because it is "products". How can we translate without breaking Custom Post Type functionality?
Please let me know which custom post type faces this issue and how to reproduce it.
Also, please enable the WP Debug function, try to reproduce the issue, and check if any errors were saved to the debug.log log file inside the /wp-content/ directory.
It would be great if you could paste your debug.log to https://pastebin.com/ and provide me with that link!
The debug.log file does not occur in wo-content. Therefore, I cannot send the relevant error code. But I detected this: there is a problem with the images on the page. An error occurs in the images added with acf in the category field and in the image fields on the page. Actually, he copied the images, but it does not work correctly in the interface.
When I re-added the image titled MILK to the home page (hidden link), it got better. But this way I have to reload all the images. Is there any way we can fix this
Thanks for your update. I checked the custom taxonomies code in your theme because I couldn't locate them in WPML-> Settings-> Taxonomies Translation section.
I think this is causing the issue on the translated pages because they don't seem registered correctly.
I edited it as you said, but unfortunately it did not fix my problem. There is a problem with the translation of the images. In this context, I would like you to review and support me regarding my problem.
Hello, I purchased 40,000 additional credits for English pages. I only translated 10,000 words of content and I ran out of all 40,000 credits. I do not accept such a mistake. It is impossible to finish 40,000 credits even if I only turn a few pages. I translate it by checking how many credit words it will translate. It is impossible for it to end. I want approximately 30,000 of my credits to be reloaded.
Please go to WPML-> Translation Management-> Tools tab, scroll down to Automatic translation usage reports and check this month's report to see how many credits you used.
Also, please note that you use the DeepL translation engine, which uses 2 credits per word.
If you find that the report doesn't match the credits you had, please open a new ticket for this issue.
In our forum, we try to keep one issue per ticket. Continuing with one ticket per issue helps supporters focus on one issue at once and enables other users to find solutions to their questions faster.
Since I couldn't find a way to create a new form, I continue writing here. You can separate this topic from this form if you wish.
I didn't know that 2 credits were used for each translation with DeepL. I had purchased credits based on the number of translations I needed. I would like to cancel the translations of the last 40,000 credits I bought and have them refunded to my account. Subsequently, I want to restart the translation process with the settings adjusted to use 1 credit per word.
New threads created by Osama Mersal and linked to this one are listed below:
