Custom taxonomy 'invalid' even if translated

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is trying to use a custom taxonomy to filter posts and needs to translate this taxonomy, but encounters an 'invalid' error message.

Solution:
Check following guides and please make sure you follow these correctly:
- Translating Post Categories and Custom Taxonomies
- Advanced Custom Fields (ACF) Multilingual – Translate All Fields with WPML

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Tagged: Documentation request

This topic contains 3 replies, has 2 voices.

Last updated by Waqas Bin Hasan 1 year, 7 months ago.

Assisted by: Waqas Bin Hasan.

Author	Posts
December 8, 2023 at 3:12 pm #15026809
capucineG	Tell us what you are trying to do? Use a custom toxonomy to filter posts, so I need to translate this taxonomy and it says invalid Is there any documentation that you are following? Could'nt find any Is there a similar example that we can see?
December 11, 2023 at 7:57 am #15033401
Waqas Bin Hasan WPML Supporter since 05/2014 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting the support. Can you check this guide https://wpml.org/documentation/getting-started-guide/translating-post-categories-and-custom-taxonomies/ and see if you haven't missed anything or it helps? If it doesn't, please try the following: IMPORTANT: Take full backup of your website and database beforehand. It is highly advised to try the following on a staging/dev site first, so your live website isn't compromised. - Deactivate all plugins except WPML and its addons and check for the issue. - Activate each plugin one-by-one, while keeping check on the issue after a plugin is activated. This way you'll be able to pinpoint a plugin having a conflict (or problem), if any. - If the problem persists, repeat the above steps with a default theme of WordPress (i.e. 2021 or 2023). Please let me know and I'll try my best to help you further on the matter. Regards.
December 11, 2023 at 1:55 pm #15038051
capucineG	Haven't you seen my screenshots? I know how to translate taxonomies, it IS supposed to be translated, but if I go to English version of the category list, there I get the error. I really don't think this has anything to do with a plugin conflict, but I'll try anyways.
December 12, 2023 at 6:11 am #15042181
Waqas Bin Hasan WPML Supporter since 05/2014 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Yes, I saw the screenshots and asked to check the guide just in case if anything gives a clue. I understand and can see from the debug information that you're using only a few plugins. But still we need to eliminate any chance of a conflict. Meanwhile you're checking, please also check with your parent theme, as well as, the default WP theme. Please let me know and I'll try my best to help you further on the matter.
December 12, 2023 at 9:31 pm #15049957
capucineG	I managed to resolve the problem by setting the translation preference in ACF taxonomies. Thank you for your help.