Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 1 year, 8 months ago.

Assisted by: Mihai Apetrei.

Author Posts
September 13, 2023 at 7:06 pm #14392403

Karl Tablante

Tell us what you are trying to do? - I just checked our account and seems like someone accidently created a key for staging site as a production site. And we need to add an actual production site's key now, but it doesn't allow us to do so because we already have 2 other production sites. As someone mistakenly added one of the staging site's key as a production, how can we edit it to be a staging site? If there is a way to edit cite key's specification to be a staging site? If not, if I delete the site key and add it again as a staging site, will it reset all the translations we added in WPML? How to recover those translations?

September 13, 2023 at 8:49 pm #14392555

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

No worries. From this page (https://wpml.org/account/sites/), you can remove the key and generate a new one. Then, go in the backend of your site > Plugins > Add new > Commercial > UNregister WPML from the old key (if needed) > RE-register WPML with the new key.

No translations should be lost as they are saved into the database.

I recommend a full website backup just for safety reasons.

Mihai Apetrei