Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 3 replies, has 2 voices.

Last updated by Long Nguyen 1 year, 6 months ago.

Assisted by: Long Nguyen.

Author Posts
November 29, 2023 at 9:50 pm #14956495

johnB-71

I am trying to: edit hidden link

Link to a page where the issue can be seen: hidden link

I expected to see: hidden link

Instead, I got: hidden link

in addition, i get the message as shown in the image

error msg dev3.terralou.png
December 4, 2023 at 4:44 am #14981907

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi John,

Thank you for contacting WPML support, I'd be happy to help you with this issue.

Currently, I'm not able to access the site hidden link. Is this available or accessible on your end?
If yes, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. Your next reply is set to private to share the info.

❌ IMPORTANT: Please backup your database and website before proceeding ❌
You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/
✙ I would need your permission to de-activate and re-activate Plugins and the Theme to change configurations on the site if needed. This is also a reason the backup is critical.

Look forward to your reply.
Thanks

December 4, 2023 at 9:38 am #14983815

johnB-71

I have resolved the issue. For some reason wpml switched the dbs after i accidentally put in a wrong code to register wpml. After putting the dbs back in place manually the issue was resolved.

December 4, 2023 at 10:05 am #14984555

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Great. Feel free to contact us again if you have any questions.
Thanks and have a good day.