Thank you for contacting WPML support, I'd be happy to help you with this issue.
Currently, I'm not able to access the site hidden link. Is this available or accessible on your end?
If yes, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. Your next reply is set to private to share the info.
❌ IMPORTANT: Please backup your database and website before proceeding ❌
You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/
✙ I would need your permission to de-activate and re-activate Plugins and the Theme to change configurations on the site if needed. This is also a reason the backup is critical.
I have resolved the issue. For some reason wpml switched the dbs after i accidentally put in a wrong code to register wpml. After putting the dbs back in place manually the issue was resolved.
Great. Feel free to contact us again if you have any questions.
Thanks and have a good day.
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