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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client needed assistance with two issues: first, the European Union logo on their site was not changing to display "European Union" in the international versions of the site. Second, they were experiencing problems with having different contact forms for each language version of the site using UX Builder, as translations would revert to the default Polish version. Additionally, they inquired about handling forms from Pipedrive and Contact Form 7 plugin for different language versions.

Solution:
For the logo issue, we did not receive information about the solution provided. Regarding the contact forms, we suggested two steps:
1. To translate the Webform URL, search for "HTTP" using the provided search form and replace the URL with the correct language form URL.
2. To have separate forms for each language, create a distinct form for each language. This approach is necessary because translating the form using WPML's contact option will not create separate versions for secondary languages. For more information on using Contact Form 7 with WPML, visit this documentation.

Please note that the solution provided might be outdated or not applicable to your case. If the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket here.

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This topic contains 3 replies, has 2 voices.

Last updated by Kor 1 year, 4 months ago.

Assisted by: Kor.

Author Posts
January 31, 2024 at 9:29 am #15248139

witoldS-5

Thank you for the screen recording and your suggestion. I have tried resaving the translated homepage, and it successfully resolved the issue for the three logos. However, there is another issue I've noticed. At the top of the page, there is a logo of the European Union with the text "Unia Europejska." On the international versions of the site, this logo does not change to display "European Union." Could you please advise on how to resolve this?

Additionally, I have a question regarding the contact form on the homepage. I would like to have a different contact form for each language version of the site. Currently, when I try to change the form for each language individually using UX Builder, after some time, the translation of that page or part of the translation reverts back to the original (default) Polish version. Is there a way to prevent this from happening?

Thank you for your assistance.

January 31, 2024 at 6:15 pm #15251133

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Could you try translating the Webform URL as shown in the attached screenshot? Perform a search "HTTP" using the search form provided and then, replace the URL with the correct language form.

Let me know if this works.

Screenshot_64.png
February 5, 2024 at 1:26 pm #15266325

witoldS-5

Following your advice on handling different forms for different language versions of the site by translating the form links, I encountered a situation that needs further clarification. Not all forms on our website are from Pipedrive; on some language versions, we use forms created with the Contact Form 7 plugin.

Given this variation in the type of forms used across different languages, how should I proceed to change the type of form for specific language versions?

February 5, 2024 at 3:20 pm #15266857

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thank you for your response.

Utilizing the WPML contact option will enable you to translate the form but will not result in a separate version for your secondary language. https://wpml.org/documentation/related-projects/using-contact-form-7-with-wpml/

If you would like to showcase a distinct form in your secondary language, you can create a separate form for each language.