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This topic contains 2 replies, has 2 voices.

Last updated by Waqar Ali 1 year, 4 months ago.

Assisted by: Waqar Ali.

Author Posts
January 10, 2024 at 4:22 pm #15170246

thomasf-27

Hello,
I have a discount rules that works perfectly on french (default version) but not in english version.
This is a Woocommerce site - using the plugin WooCommerce Dynamic Pricing & Discounts.
The WPML WooCommerce Multilingual & Multicurrency extension is activated, but not the multicurrency mode settings that I doesn't need.
Do you have an idea on this issu ?
If you need to access to the website back-end, let me know.
Thanx for your help

Capture d’écran 2024-01-10 à 17.08.20.png
Capture d’écran 2024-01-10 à 17.07.51.png
January 11, 2024 at 1:32 pm #15174793

Waqar Ali

Hi,

Thank you for contacting us and I'd be happy to assist.

To troubleshoot this, I'll need to see how the 'WooCommerce Dynamic Pricing & Discounts' plugin and the WPML are configured in the admin area.

Can you please share temporary admin login details, along with the exact steps to see the translation issue?

Note: Your next reply will be private and making a complete backup copy is recommended before sharing the access details.

regards,
Waqar

January 15, 2024 at 7:33 am #15183209

Waqar Ali

Thank you for sharing this update and glad that you were able to make this work - well done.

It does make sense that the dependent attributes needed to be translated into the respective languages.

I'm including your findings in my response below, so it can be useful for other users too:

My discount rule is based on woo products attibuts and in first a place, i've declare only the value of the french attribute on my rule. I've realised it when I've change the language on the WP admin Discount settings page (see capture screen).
So now I've selected the attributes on each language and it seems working correctly in French and in english too.