Hi, the problem was not, that we tried to translate the Smartslider page, but that when that page jumps to EN version, it links to random page instead of Page not found or original page.
We are currently working on replacing the slider with a regular page, so this is not the priority issue.
More holding us back is the fact that we cannot translate, since the credits we assigned in the account portal are not showing in the translation management. See message from this morning.
I regret to inform you that our systems team is still in the process of investigating the missing domain. This particular issue is distinct, and unfortunately, I don't have the capability to resolve it from my end.
While it may appear similar, the situation is more complex on our backend, and it requires the attention of our systems team for resolution. I will keep you informed as soon as I receive an update from them, and I apologize for any inconvenience this may have caused.
Hi, is there a way to accelerate this? It has been weeks and we are losing a lot of money delaying our campaign... if we do not get started soon, we will get into Christmas season...thank you
1. hidden link - This is still under investigation.
2. hidden link - In regards to this, I can see some usage as follows:
- You deposited: 32642
- Used credits: 5782
- Available credits: 26860
The 30000 credits have not been updated on your account yet. Therefore, you can continue to utilize the Automatic Translation feature on the website hidden link
I have some feedback regarding the domain hidden link. It has come to our attention that you are using the same sitekey as hidden link. To resolve this, kindly generate a new sitekey specifically for the domain hidden link, and please inform me if this domain now appears correctly on your WPML account dashboard.
Regarding your recent response, it appears that you are working with both domains, hidden link and hidden link. Could you please clarify whether you intend to use one of these domains exclusively, or if you plan to use both but wish to maintain separate translation credits and memory?
If you prefer separate translation credits and memory, you can select the option "This is only a copy." However, if you would like to share translation credits and memory between hidden link and hidden link, you can choose "I changed the address of this site to this new one."
Hm, all platforms have their own keys: hidden link - 9Kp1VWU84h hidden link - QeLJatxRJ0 hidden link - LVHwOT7GhL hidden link - rX3CmxmPx4 hidden link - fXyhiSCqK2 hidden link - Wye4WREqnD
This is how it was set up.
I do not find the location to see and change the keys, to check if something has changed with this (we did not alter it).
Can you please provide instructions?
The URLs with stage or the number chain are development sites, and this is where translations are done. The others have keys for full installation of WPML, so we can update the page from stage (using wp staging plugin). It has always been used this way, so I am not sure why now all of a sudden it seems to have problems with that concept. Isn't that standard procedure at many larger sites? You always have a private site where you develop things for publishing and a live site that is visible to the end user.
So this whole concept of chosing a site does not make sense and I am irritated that it again asks me this, which has taken us on this long loop in the first place?
If it's not there, click "Add New Site" and create a new sitekey.
Then, login and go to hidden link and click on the "Unregister WPML from this site" link on the top right corner and register the new sitekey that you just generated.
After you've done this, go to your account dashboard and check and see if you're able to see the hidden link domain on the list.
hidden link is still not listed, and I do not see an option to "add new site"?
The topic ‘[Closed] domain missing in WPML account dashboard’ is closed to new replies.
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