Duplicating pages and manual translating new website

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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 19 replies, has 2 voices.

Last updated by Kor 1 year, 6 months ago.

Assisted by: Kor.

Author	Posts
December 2, 2023 at 2:20 pm #14977777
jamieb-2	I have a new english website (www.cotswolds-tours.co.uk) which I will be translating into Japanese with my wife (www.cotswolds-tours.jp). I will be duplicating each English page and then manually translating each page. I don't intend to use the WPML translation editor. I have tried to start with the homepage and made a duplicate in the WPML translation management section. The Japanese page is showing the correct (English) content but I have a couple of issues. 1) the title for the homepage is including the slug- homepage- (www.cotswolds-tours.jp/homepage) How do I get rid of the slug so it just shows as hidden link 2) the black editor is empty- there are no blocks showing and nothing to edit/translate Can you please help with this before I move into other pages? THanks Jamie
December 4, 2023 at 11:59 am #14986311
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Hi there, Thanks for contacting WPML support. I will try to answer your questions accordingly. 1) the title for the homepage is including the slug- homepage- (www.cotswolds-tours.jp/homepage) How do I get rid of the slug so it just shows as hidden link? *Kindly set the page as your homepage as explained here hidden link* and then, it will only show hidden link. Could you give this a try?** 2) the black editor is empty- there are no blocks showing and nothing to edit/translate I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified. Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements. Your upcoming reply will be treated with confidentiality and will only be visible to you and me. ✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
December 5, 2023 at 7:03 pm #15002273
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I've duplicated the page for you and could you please translate the page now using the option shown in the attached screenshot as shown in the attached screenshot?
December 6, 2023 at 12:58 pm #15007739
jamieb-2	Thanks, that seems to have worked. I want to translate each page manually (not using the WPML translation editor). I's the best way to do this to do it on each page using the WordPress editor and clicking on the 'cog' or is it better to go into WMPL translation management and translating the pages there?
December 6, 2023 at 1:16 pm #15007899
jamieb-2	I have amended most of the Japanese on the homepage- but its not showing my side- could be a cache issue? Can you see it your side? hidden link
December 6, 2023 at 4:31 pm #15010557
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thank you for your response. I apologize for the inconvenience, but upon checking, I noticed that the "A different domain per language" status for your JP domain is "Not Valid," as indicated in the attached screenshot accessible here: hidden link This issue needs to be resolved before the translations can function correctly. To address this matter, please consult the documentation section provided at the following link: https://wpml.org/documentation/getting-started-guide/language-setup/language-url-options/how-to-use-wpml-with-different-domains-per-language/#what-you-will-need which outlines the steps required to rectify it. It was working yesterday, but I'm not sure what broke it. Could you check with your domain provider?
December 6, 2023 at 5:13 pm #15010805
jamieb-2	I checked and the JP domain now showing as valid so I have changed it back to different domain per language. But unfortunately as before all the translated Japanese content has reverted back to the original English.
December 6, 2023 at 6:58 pm #15011649
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. It's still showing "Not valid" when I checked on it. Please refer to this screen recording hidden link The translation works when I use the "Different languages in directories " here hidden link as shown in the screen recording You need to fix the domain issue before the translation can work.
December 6, 2023 at 7:11 pm #15011757
jamieb-2	Ok how do I resolve the domain issue? I’ve followed the suggested steps and it seems to be setup as a parked domain correctly…
December 6, 2023 at 7:57 pm #15011975
jamieb-2	From Siteground- "Sure, I watched the video and checked the screenshot, the domain is active and I do not see how this is something related to the server, but the WordPress application and its configurations which is something outside of our support scope, so as much I would love to help you with this it is something that you can double-check with the plugins support or professional WordPress developer" hidden link
December 7, 2023 at 7:25 am #15013447
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Can I have your permission to deactivate plugins on the site? The issue could be caused by a 3rd party plugin. If you agree, please perform a full backup and let me know so that I could proceed.
December 7, 2023 at 7:35 am #15013605
jamieb-2	Please go ahead- I have just performed a backup Thanks!
December 8, 2023 at 8:55 am #15023525
jamieb-2	Hi there Kor, any update on this?
December 8, 2023 at 3:26 pm #15026941
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	I appreciate your patience. The problem is not connected to any of the third-party plugins that are currently installed on your website. Nevertheless, the URL "hidden link" is still indicating as "Not Valid." Could you please contact your domain provider to address this issue? Kindly ensure that you point the domain "hidden link" to your server's IP address. After completing this step, you can revisit the following link: "hidden link" to check if the problem has been resolved.
December 8, 2023 at 5:10 pm #15027493
jamieb-2	Hi Kor, I have check with sitegournd and they said that the JP domain is set up correctly and pointed to their servers so not a problem with DNS configuration. They have said everything is fine on their end. When I set a 'different domain per language)- and click save- sometimes it shows as the jp site being 'valid'- and sometimes its showing as 'not valid'.... What else cold be causing this as can't really progress if the translations are going to work... Another thing I have noticed with the HOMEPAGE- is when we update it and translate it into Japanese sometimes it as automatically reverting back to the older English version. This doesn't seem to happen with any other page Thanks! Jamie

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