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This topic contains 3 replies, has 2 voices.

Last updated by Bobby 1 year, 9 months ago.

Assisted by: Bobby.

Author Posts
September 11, 2023 at 3:12 am #14372477

danielP-92

Hi there,

I have been using WPML on many different sites but never have encounter this problem. The issue that I am currently facing on this particular site [hidden link; is that the edit screen for property post type is taking really long to load. This occur mostly in the draft properties. Basically what happening is every time when draft property post are load, it either take about 100s + or not load at all.

Here this is some error I get from console log.
action "wpml_action"
data '{"key":""}'
endpoint "WPML\\Media\\Translate\\Endpoint\\PrepareForTranslation"
nonce "6f62450781"

It could be with WPML media translation ?, fyi I have already turn this options off in the settings.

Anyway Can you please give us any suggestion on this can be improved.

console log.png
104 s of load time on this draft properties .png
September 11, 2023 at 8:55 pm #14379657

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi there,

I have taken a look at your debug information shared with us and your server config is looking ok.

What are your results with Query Monitor deactivated, also what are your results with the WPML plugin deactivated? Does the load time reduce?

September 12, 2023 at 2:07 am #14380031

danielP-92

This is an issue with WPML plugin, of course deactivating the WPML will make the site dashboard load way faster.

what actually happening right now is, in some case loading the property post edit screen, load super slow or sometime it don't even load at all.

For more info here this is a slow log I get from the hostings, it look like the source is coming from the WPML plugin itself.

Please kindly suggest me any solution or assist me with this and not the debug of letting me deactivate the plugins one after another.

Thank you

wpml slow log.png
September 13, 2023 at 2:01 pm #14390723

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Thank you for sharing the screenshot. As this is not a known issue between our plugin and the Houzez theme, as you understand it requires debugging steps to find a solution. The first step is to ensure that indeed this is an issue caused by WPML.

The second step here is to take a closer look at your backend and to attempt to reproduce this behavior in a clean environment.

I would like to request temporary access (wp-admin and FTP) to your site to test the issue.
(preferably to a test site where the problem has been replicated if possible)

**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken **

I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/
You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you enter is private which means only you and I have access to it.

NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin.

Thank you,
Bobby

The topic ‘[Closed] Edit Screen For Property Post Type Not Loading or Loading Really Slow’ is closed to new replies.