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Hi there,
Thanks for your contact.
Before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.
Let's try some possible solutions to see if this gets corrected:
**IMPORTANT** - Please make a backup of the site files and database before doing the following procedures:
#1 If you can still access your WP Dashboard:
- Go to WPML -> Support
- Click on the Troubleshooting link
- Click on the Fix post type assignment for translations button
#2 If you can’t access the WP Dashboard or the steps above do not help:
- Get access to your database using phpMyAdmin (or any other similar tool)
- Go to the wp_icl_translations table
- Find the entry with element_id:627 and delete that row
It might be necessary to replicate this workflow a couple of times until the issue is fixed.
Please give those instructions a try and let us know how they go. We're looking forward to your reply. Thanks!
Kind regards,
Mateus.
The topic ‘[Closed] element_id and type do not match for element_id:627 the database contains tax_el’ is closed to new replies.