[Resolved] Elementor Accordion - Title is not translated
This thread is resolved. Here is a description of the problem and solution.
Problem: The client is attempting to translate the titles of an accordion widget on their website. While the content within the accordion is being translated correctly using string translation, the titles are not found for translation.
Solution: Upon further investigation by the client, it was discovered that the issue was not with the Elementor Accordion widget but with a different accordion widget from core-ui. So switching to default Elementor Accordion widget solved the issue.
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Tell us what you are trying to do?
I'm trying to get the titles of my Elementor Accordion translated. The content is translated fine using string translation but I cannot find the titles anywhere.
Thank you for contacting WPML Support. Could you please follow the below steps and see if this resolves your issue:
1. The current WP Memory Limit on your site is 40MB. The WP memory limit needs to be increased, it's different from PHP memory. PHP memory is fine but WordPress uses 40MB as default in your site. The minimum requirements for WPML are 128MB: https://wpml.org/home/minimum-requirements/
Please add this to the top of wp-config.php to increase WP memory:
2. Please note that we recommend translating the Elementor page builder elements using WPML Translation Editor or the default WP Editor but not using WPML >> String Translation page. So, please follow the below procedure for translating that page:
2.1. Please open the default language page in Edit mode.
2.2. Make a small change, for example, add a space or + sign in your page/post title.
2.3. Update the page by pressing the “Update” button.
2.4. Now, please remove that small change that was made in step #2.2.
2.5. Update the page again.
2.6. Now, please try to open the translated page in WPML Translation Editor and see if you can translate the title element now.
Thanks for trying the above steps. To take a closer look at this issue, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.
Your next answer will be private, meaning only you and I can access it.
=== Please backup your database and website ===
✙ I would additionally need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is essential.
Hello, thanks for your support. After some more investigation we found that we were using not the Elementor Accordion widget but another one from core-ui. Apologies for the inconvenience.
