Welcome to the WPML support forum. I will do my best to help you to resolve the issue. Please share the following details to track the issue.
1) Does it happen with all your posts, pages, and templates in both the default and secondary languages?
2) Does it happen when WPML is inactive? (Please test this after creating a site backup)
3) Please share with us the WordPress debug.log(not WPML debug information) for collecting more details on this. Refer to the following pages for instructions
To enable WordPress Debug log, open your wp-config.php file of site root and look for define('WP_DEBUG', false);. Change it to:
// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
// Disable display of errors and warnings
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );
In this case, the errors will be saved to a debug.log log file inside the */wp-content/* directory. Please do the steps to reproduce the bug and check you are getting any errors or warnings related to WPML in the log file.
If you can paste your debug.log to http://pastebin.com/index.php and provide me that link it would be great! (This is the cleanest way because sometimes the logs are long and create a complete mess of discussion).
Thanks for your answer.
So it happened only when I try so edit a page on Elementor. They is a change until the WPML's update, I need to activate the safe mode, even in french. I used to have the problem in english only.
And as weel, it doesn't work when WPML in deactivate so my guess is that the plugin is finally not the problem.
I give you the debug.log in that link :https://pastebin.com/LwhzFMsE
Thank you for the updates and Debug log details. However, the Debug log shows no warnings or errors related to the WPML.
Maybe you are facing this issue because of compatibility conflicts. So to make sure if possible, please do the following steps.
a) Backup your site first [Mandatory]
b) Switch for a moment to a WordPress default theme like 2023 or 2024
c) Deactivate all the plugins that are not related to WPML
d) Then check the issue is existing or not
e) If the issue is gone, activate the plugins as a group of three or four to find which one has an interaction issue
f) Switch back to the original theme of the site
--
Thanks!
Bigul
The topic ‘[Closed] Elementor doesn’t load normally, need to enable the safe mode’ is closed to new replies.
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