[Resolved] Elementor header logo not translating with WPML Media add-in

Hello,

Welcome to the WPML support forum.

I think that in this case the logo isn't an attachment from a post/page and that's why you can't translate it in "Media translation".

Instead you should be able to translate the logo url in "WPML > String Translation". Search for "LOGO_SYOU.png"

If you can't find it in "String Translation", scroll down at the bottom left and click on "Translate texts in admin screens".
Search for it, select it (with the checkbox at the left) and click on "Add to string translation"
Go back to "WPML > String Translation" and translate it.

If the issue persist, you may have to translate the image ID instead of it's URL.
Try the solution offered here in the yellow "summary" box: https://wpml.org/forums/topic/i-cannot-translate-my-site-elementor-logo/

Hello,

Could you please provide me with a temporary admin access (wp-admin and FTP) – preferably to a test site where the issue has been replicated – so I can have a closer look?

I will activate a private field for your next answer where you can provide that information safely (this field is only visible by you and the support team). Don't share your own admin account, create a new one that you will delete when we finish troubleshooting.

IMPORTANT: Before we proceed, please backup your site and database.