 charles-alexandreM
|
How can I send you back the link in a private message?
|
 Kor
WPML Supporter since 08/2022
Languages:
English (English )
Timezone:
Asia/Singapore (GMT+08:00)
|
Thanks for your reply. I've enabled the private reply option for you.
|
 Kor
WPML Supporter since 08/2022
Languages:
English (English )
Timezone:
Asia/Singapore (GMT+08:00)
|
Thanks for your reply. I have the copy of the site now and I will investigate this further and come back to you as quickly as possible.
|
 Kor
WPML Supporter since 08/2022
Languages:
English (English )
Timezone:
Asia/Singapore (GMT+08:00)
|
Thanks for your patience. My apologies for the delay. I will need more time to investigate this and I will come back to you as quickly as possible.
|
 Kor
WPML Supporter since 08/2022
Languages:
English (English )
Timezone:
Asia/Singapore (GMT+08:00)
|
Thanks for your patience. I will have to escalate this to our 2nd Tier Support. I will come back to you once I've feedback.
|
 charles-alexandreM
|
Seem to work fine now. I also tested with my user and created a new page with a translation and all seem ok...
|
 Kor
WPML Supporter since 08/2022
Languages:
English (English )
Timezone:
Asia/Singapore (GMT+08:00)
|
Thanks for your reply. Good to know everything is working well now. If you need anything further, feel free to open a new ticket/chat.
|
 charles-alexandreM
|
Okay, but why does it suddenly work? What has been fixed?
|
 Kor
WPML Supporter since 08/2022
Languages:
English (English )
Timezone:
Asia/Singapore (GMT+08:00)
|
Thanks for your reply. All I did was deactivate all plugins and switch to a default theme. After that, I created a new user, and editing the page worked without any issues. I then reactivated all plugins and switched back to the original theme. It was likely a conflict with another plugin or a caching issue on the server.
|