Error with copying translation information to new URL

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Supporter timezone: Asia/Yerevan (GMT+04:00)

Tagged: ATE

This topic contains 9 replies, has 0 voices.

Last updated by Christopher Amirian 1 month, 1 week ago.

Assisted by: Christopher Amirian.

Author	Posts
March 6, 2026 at 12:41 pm #17877828
Dev Role	You or someone else moved this site to hidden link. Please keep in mind that: Translations that you do at hidden link will not appear on this site. You cannot edit translations on this site. The site at hidden link is using the same credits for automatic translation as this site. If you didn't intend to move this site to hidden link, you can indicate that this site should be at hidden link. getting this error , and when i try to make a copy link on my portail.biprecherche.com. its giving error. please check attached image
March 8, 2026 at 10:40 am #17879945
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, Welcome to WPML support. You will need to select the COPY option in such scenarios so you will be able to access to WPML on both: hidden link and hidden link I copied that from our side, would you please check and see if it works for you know? If not, please go to the menu below on both websites and give me the Automatic translation ID for each site: WordPress Dashboard > WPML > Support > Troubleshooting (link) > Your Automatic Translation account id is (BOX) Thanks.
March 9, 2026 at 6:04 am #17880582
Dev Role	hidden link 78a7a920-8abd-4e2f-b68e-bc0a7a2321f0#dUEMrYX5cI5ujZZYzImvzgtt hidden link 78a7a920-8abd-4e2f-b68e-bc0a7a2321f0#dUEMrYX5cI5ujZZYzImvzgtt
March 9, 2026 at 7:40 am #17880785
Dev Role	Hi There ??
March 9, 2026 at 12:23 pm #17881845
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hello, Thank you for the information. Please consider that the ticket reply time is longer than a chat. As the code for both websites is the same, you should be able to use either of them. If you still get the error, I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website. It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore. Make sure you set the next reply as private.
March 9, 2026 at 1:38 pm #17882157
Dev Role	Hi is there any other way i can just unlink both sites as i have 2 wpml accounts and 2 seprate site keys thanks,
March 9, 2026 at 1:45 pm #17882165
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, That is ok to have 2 separate sitekeys. It does not have any effect on the translation memory. The translation memory is only shared between the two website which is also ok. if there are duplciate content you only once the credits will be rediced on translation. You can disconnect the websites using this button: https://wpml.org/documentation/automatic-translation/automatic-translation-subscription-for-multiple-sites/#how-to-disconnect-sites Thanks.
March 9, 2026 at 2:21 pm #17882331
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Just FYI, if you disconnect the websites, one of them will have the translation memory and for the other one a new organization ID will be created, which means it will have no translation memory from before and you will be able to start from scratch. Having a shared translation memory is actually a better solution in my opinion.
March 10, 2026 at 5:55 am #17883931
Dev Role	Both site are not connected and in one site i can see the transnational dashboard but in not there in other site
March 10, 2026 at 3:38 pm #17886190
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website. It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore. Make sure you set the next reply as private. Please add the info for both websites.

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