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This topic contains 2 replies, has 1 voice.

Last updated by Kor 3 months ago.

Assisted by: Kor.

Author Posts
March 15, 2025 at 7:41 am #16819220

timurK-2

Background of the issue:
I had errors (image) and I updated manually but still same error. I installed sitepress 4.7.1 manually (site shows no updates, not your update client either) but still get same error. WPML Update is Incomplete. You are running updated wpml-cms-nav, wpml-media-translation and wpml-string-translation, but the following components are not updated: sitepress-multilingual-cms (required version: 4.7.0). Your site will not work as it should in this configuration. Please update all components which you are using. For WPML components you can receive updates from your WPML.org account or automatically, after you register WPML.

It seems that newest version dont update or something. Can give page credentials if someone could help me fix this.

Symptoms:
WPML Update is Incomplete error message indicating that sitepress-multilingual-cms is not updated to the required version.

Questions:
How can I resolve the WPML Update is Incomplete error?
Why is the sitepress-multilingual-cms not updating to the required version?

I Cant Parse my debug information? It says "cant parse this json" when trying, couldn write there anything either like "cant send this". but Ican send it in a message if needed for supporter.

March 15, 2025 at 7:50 am #16819280

timurK-2

This is the email message i got to start with, then tried to manually update, images show that now its 4.7.1 so very weird...?

Kun etsit apua ongelmaasi, sinulta saatetaan kysyä jotain seuraavista tiedoista:
WordPressin versio 6.7.2
Nykyinen teema: Hello Elementor (versio 3.2.1)
Lisäosa: WPML Multilingual CMS (versio 4.6.15)
PHP versio 8.3.17

Virheen lisätiedot
===================
Tiedoston /var/www/vhosts/fliq.io/httpdocs/wp-content/plugins/sitepress-multilingual-cms/menu/dashboard/wpml-tm-dashboard.class.php rivillä 424 havaittiin virhe lajia E_ERROR. Virheviesti: Uncaught Error: Class "WPML_Package_Translation" not found in /var/www/vhosts/fliq.io/httpdocs/wp-content/plugins/sitepress-multilingual-cms/menu/dashboard/wpml-tm-dashboard.class.php:424
Stack trace:
#0 /var/www/vhosts/fliq.io/httpdocs/wp-content/plugins/sitepress-multilingual-cms/menu/dashboard/wpml-tm-dashboard.class.php(100): WPML_TM_Dashboard->add_string_packages()
#1 /var/www/vhosts/fliq.io/httpdocs/wp-content/plugins/sitepress-multilingual-cms/menu/wpml-tm-menus-management.php(235): WPML_TM_Dashboard->get_documents()
#2 /var/www/vhosts/fliq.io/httpdocs/wp-content/plugins/sitepress-multilingual-cms/menu/wpml-tm-menus-management.php(133): WPML_TM_Menus_Management->build_dashboard_documents()
#3 /var/www/vhosts/fliq.io/httpdocs/wp-content/plugins/sitepress-multilingual-cms/menu/wpml-tm-menus-management.php(116): WPML_TM_Menus_Management->build_dashboard_data()
#4 /var/www/vhosts/fliq.io/httpdocs/wp-content/plugins/sitepress-multilingual-cms/menu/wpml-tm-menus.class.php(101): WPML_TM_Menus_Management->build_content_dashboard()
#5 /var/www/vhosts/fliq.io/httpdocs/wp-content/plugins/sitepress-multilingual-cms/menu/wpml-tm-menus.class.php(119): WPML_TM_Menus->build_content()
#6 /var/www/vhosts/fliq.io/httpdocs/wp-content/plugins/sitepress-multilingual-cms/menu/wpml-tm-menus-management.php(58): WPML_TM_Menus->render_items()
#7 /var/www/vhosts/fliq.io/httpdocs/wp-content/plugins/sitepress-multilingual-cms/menu/wpml-tm-menus.class.php(27): WPML_TM_Menus_Management->render_main()
#8 /var/www/vhosts/fliq.io/httpdocs/wp-content/plugins/sitepress-multilingual-cms/classes/class-wpml-translation-management.php(328): WPML_TM_Menus->display_main()
#9 /var/www/vhosts/fliq.io/httpdocs/wp-includes/class-wp-hook.php(324): WPML_Translation_Management->management_page()
#10 /var/www/vhosts/fliq.io/httpdocs/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#11 /var/www/vhosts/fliq.io/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()
#12 /var/www/vhosts/fliq.io/httpdocs/wp-admin/admin.php(259): do_action()
#13 {main}
thrown

March 17, 2025 at 4:45 am #16822855

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for contacting us. It looks like the plugin did not install correctly. Could you please backup and delete the existing WPML plugins? Then, update the WPML plugins manually as explained here https://wpml.org/faq/updating-wpml-manually/ .

The topic ‘[Closed] Error with versions’ is closed to new replies.