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This topic contains 1 reply, has 0 voices.

Last updated by Itamar 9 months, 2 weeks ago.

Assisted by: Itamar.

Author Posts
July 17, 2025 at 11:11 pm #17248278

rnaS

Background of the issue:
I updated the WPML plugin to version 4.7.6, and now it has stopped working. The plugin failed to load and is suspended during recovery mode. An error of type E_ERROR was caused on line 67 of the file /home/c43blbrr/public_html/wp-content/plugins/sitepress-multilingual-cms/classes/xml-config/class-wpml-xml-config-validate.php. I was attempting to use the plugin as usual when this issue occurred. Link to a page where the issue can be seen: [No URL provided].

Symptoms:
The plugin failed to load and is suspended during recovery mode. Error message: Uncaught Error: Class "DOMDocument" not found in /home/c43blbrr/public_html/wp-content/plugins/sitepress-multilingual-cms/classes/xml-config/class-wpml-xml-config-validate.php:67.

Questions:
Why did the plugin stop working after the update?
How can I resolve the E_ERROR related to the DOMDocument class?

July 21, 2025 at 8:44 pm #17257299

Itamar
WPML Supporter since 02/2016

Languages: Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

I am sorry for any inconvenience you were caused.

If you require additional assistance with this, please share the access details to your site with me. I'm enabling a private message for the following reply.
Privacy and Security Policy
We have strict policies regarding privacy and access to your information. Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/
**IMPORTANT**
- - Please backup the site files and database before providing us access. --
-- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.--

Also, if needed, please allow me to take a copy of your site. For this, I need to install a plugin like Duplicator or All-in-One Migration. Please let me know if you agree.

Regards,
Itamar.

The topic ‘[Closed] Este plugin falhou ao carregar e está suspenso durante o modo de recuperação.’ is closed to new replies.