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Supporter timezone: Europe/Vienna (GMT+02:00)

This topic contains 5 replies, has 0 voices.

Last updated by Marcel 8 months, 2 weeks ago.

Assisted by: Marcel.

Author Posts
August 23, 2025 at 8:03 pm #17342343

ericR-51

Background of the issue:
I am working on a site under development and I want to download a CSV file of all my translation jobs with all of their data using WPML.

Symptoms:
I can't find the option to click 'Open the content updates log' as mentioned in the documentation.

Questions:
How can I download a CSV file of all my translation jobs?
Where is the 'Open the content updates log' option located?

August 25, 2025 at 6:19 am #17343772

Marcel
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: Europe/Vienna (GMT+02:00)

Hi,

This log is only relevant if you’re working with a connection to a professional translation service. Are you currently using one?
You can find more details here: https://wpml.org/documentation/translating-your-contents/exporting-translation-status-csv

Everything else can be viewed in WPML → Translation Management, where usage reports are generated when automatic translation is used. For regular, manual translations, no log is created.

Best regards,
Marcel

August 25, 2025 at 1:52 pm #17345375

ericR-51

I've read the documentation, but I still don't see the option to click 'Open the content updates log.'
I am using a professional translation service. Please advise.

Matt

August 25, 2025 at 2:19 pm #17345448

Marcel
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: Europe/Vienna (GMT+02:00)

Hi Matt,

Our forum system has an internal flag that shows this to the supporter. For your account, no Translation service is shown. Could you let me know which service you’re currently using? It seems there might be a connection issue somewhere.

Best regards,
Marcel

August 25, 2025 at 4:10 pm #17345795

ericR-51

We are using Lionbridge as our translation service.

August 26, 2025 at 11:15 am #17347976

Marcel
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: Europe/Vienna (GMT+02:00)

Hi,

I would eventually also need to request temporary access (WP-Admin and FTP) to your site
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed

Your next answer will be private which means only you and I have access to it.

❌ Please backup your database and website ❌

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.

✙ Please add the Links to the […] Edit Screen, the Page/Post where you insert the […] and the corresponding Front End Page/Screen

Best Regards,
Marcel

The topic ‘[Closed] Exporting a log of my translation jobs’ is closed to new replies.