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This topic contains 2 replies, has 2 voices.

Last updated by marcusF-12 1 year, 1 month ago.

Assisted by: Dražen Duvnjak.

Author Posts
October 16, 2023 at 8:37 am #14582405

marcusF-12

Hello i am facing an error when i want to connect wpml to my site.

October 16, 2023 at 8:58 am #14582615

Dražen Duvnjak
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

Please make a full backup of your site (files and database) and confirm it in your next reply.
If possible please provide access to the staging website, not production.

Please note, that I might need to do some debugging procedures like enable/disable plugins, switch themes, change the default language of the user account, and/or access your website database to debug the issue furtherly.

I would need to access both your site's wp-admin and FTP account.

I have enabled the private username and password fields in your next reply.

You can safely add your information into these fields.

Regards,
Drazen

October 16, 2023 at 11:51 am #14584199

marcusF-12

hello are you there

October 16, 2023 at 12:30 pm #14584611

marcusF-12

ok thanks